Cincinnati, OH

Key-Account-Manager- MultiFamily

The Organization

Our Client, a rapidly growing specialty subcontractor in the multifamily construction sector, is seeking a Key Account Manager based in Cincinnati. This professional will own major GC relationships, manage construction documentation, and act as the primary liaison between estimating, operations, and customer teams. The ideal candidate blends relationship-building with technical construction workflow expertise.

Core Responsibilities

GC Relationships: Own strategic GC relationships across the Ohio region.
Project Documentation: Manage cradle-to-grave project documentation, including RFIs, submittals, and change orders.
Coordination: Partner daily with the Cincinnati operations/manufacturing plant for coordination on materials, scheduling, and job readiness.
Jobsite Engagement: Conduct jobsite visits, PM meetings, and ongoing customer engagement.
Business Development: Lead Lunch & Learns and targeted BD meetings with GCs and developers.
Salesforce Management: Maintain accurate Salesforce data: pipeline, forecasting, job status, and notes.
Forecasting: Drive forecasting accuracy for 10–12 month sales cycles.
Margin Improvement: Support margin improvement strategies through disciplined sales process management.

Requirements

Experience: 3–7+ years in construction BD, project management, or account management.
GC Background: Background with General Contractors strongly preferred.
Multifamily Experience: Multifamily construction experience ideal.
Technical Knowledge: Strong understanding of RFIs, submittals, COs, scopes, drawings, and project workflows.
Sales Cycle Management: Experience managing long sales cycles and forecasting accurately.

Candidate Profile

Communication Skills: Relationship-oriented with strong communication skills.
Organizational Skills: Highly organized, detail-driven, and process-focused.
Collaboration: Comfortable partnering with operations, estimating, and preconstruction.
CRM Proficiency: CRM proficiency (Salesforce preferred).

Compensation & Performance

Base Salary: $100,000 base salary
Incentive Plan: 30% incentive plan
Benefits Package: Full benefits package

Key-Account-Manager- MultiFamily

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